Half the calls we get are about air that feels cold and is working fine
Heat pumps, furnaces, ductless heads and ventilation — for houses and the small commercial buildings around them. We measure before we quote, and we tell you when nothing needs doing.
"It's blowing cold air"
A heat pump delivers air at roughly 90–100°F. Your hand is about 92°F. So the air coming out of the vent feels cool even when the system is doing exactly what it was designed to do — and that surprises almost everybody who moves from a gas furnace.
Sometimes it really is a fault. The check walks through what the outdoor unit is doing, what the temperature is outside and whether the backup heat is on, and tells you which of the two you are looking at.
Four kinds of visit
- Something has stopped
A no-heat or no-cool call, diagnosed with instruments and priced before we start. If the honest answer is that the equipment is past repairing, we say that instead of selling you a part.
- Something is not right
A room that never warms up, a noise that is new, a bill that jumped. These take measurement rather than a parts swap, and we budget the time for it.
- Keeping it running
Annual service for heat pumps and furnaces: coils, filters, drains, electrical connections, safeties, refrigerant behaviour and airflow, written up afterwards.
- Replacing it
Sized from the building rather than from the label on the old one, quoted with the duct work it needs included rather than added later.
Houses, and the buildings between them
- HousesHeat pumps, gas furnaces, ductless heads, duct sealing and ventilation, across Bellevue, Redmond, Kirkland and Sammamish.
- Small commercialSuites, clinics, studios and trade counters — the buildings too small for a facilities team and too complicated for the landlord's handyman.
Measured, written down, then quoted
- We measure firstTemperatures, pressures, airflow and electrical draw. A diagnosis that starts with an opinion usually ends with the wrong part.
- The price is written before the workIncluding what happens if we open it up and find something else — you decide, not us.
- We will tell you to do nothingIf a system has three good years left in it, that is what we will say, and we will put it in writing.
Before you call
Why does my heat pump blow air that feels cold?
Because it normally delivers air at roughly 90–100°F, and your hand is about 92°F. The air feels cool while the house is still being heated. The cool-air check walks through when it is normal and when it is not.
What is a defrost cycle?
In frosty weather the outdoor coil ices up, so the system reverses for a few minutes to melt it. The unit steams, the outdoor fan stops and the indoor air goes cooler briefly. It is normal. Ice that never clears is not.
Should the auxiliary heat light be on?
In genuinely cold weather, yes — that is the backup doing its job. In mild weather it usually means the system is set up to call for it too eagerly, which is a settings fix rather than a repair.
Do you work on commercial buildings?
Small ones, yes — suites, clinics, studios, salons and trade counters. The businesses page covers what that includes.
Will you tell me if I do not need anything done?
Yes, and in writing. Quite a lot of our visits end with a filter change and an explanation.
Which areas do you cover?
Bellevue, Redmond, Kirkland, Sammamish, Woodinville, Bothell and Issaquah.
Bellevue and the north Eastside
14919 Northup Way, Bellevue, WA 98008
Bellevue, Redmond, Kirkland, Sammamish, Woodinville, Bothell and Issaquah.